Our Commitment to Player Protection

At 99bazaar Responsible Gaming – Your safety is our priority

Playing for fun at 99bazaar is always welcome. But when gaming starts feeling like stress rather than enjoyment, it's time to step back. We want every player to play mindfully, within their means, and to keep gaming a positive experience.

18+ Only
Session Timer
Deposit Limit
Self-Exclusion
Responsible Gaming Index
Time Control92%
Budget Awareness88%
Voluntary Break Rate76%
Limit Users85%

* Statistics on Responsible Gaming tool usage among active 99bazaar members

Gaming is for entertainment. If it starts causing harm, seek help immediately – [email protected] | Access is strictly prohibited for those under 18.

When Gaming Is Entertainment, Not a Problem

Responsible gaming means treating gaming purely as entertainment — not as a way to earn money or recover losses. 99bazaar believes gaming should be a source of joy in everyone's life — something that keeps you stress-free and never disrupts your family life or finances.

To promote Responsible Gaming on the 99bazaar platform, we provide a range of tools and features. Using these tools is your right, and we always keep them easily accessible.

  • Freedom to set your own gaming limits
  • Take a Break Anytime
  • Self-assessment test to identify signs of addiction
  • Direct Links to Professional Support
  • Information & Support for Family Members
  • Fully Transparent RTP & House Edge Information
500,000+
Active Members Playing Responsibly
6+
Responsible Gaming Tools Available
24/7
Support & Assistance Services
100%
Free Protection Tools

99bazaar's Responsible Gaming Tools

These tools are completely free and can be managed directly from your account settings.

Deposit Limit

Set your own daily, weekly, or monthly deposit caps. Once a limit is set, it cannot be increased before the specified period ends — but it can be lowered at any time.

Effective immediately

Session Time Limit

Set a time limit for each gaming session in advance. When the time is up, 99bazaar will automatically alert you and give you the option to end the session.

Auto-Notification

Loss Limit

Set a maximum loss threshold you're comfortable with for a given period. Once you reach that limit, 99bazaar will automatically stop your gaming session.

Auto-Stop

Cooling-Off Period

Take a break from gaming for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, make deposits, or play any games.

Temporary Break

Self-Exclusion

For long-term issues, close your account for a fixed period between 3 months and 5 years. Your account cannot be reinstated before this period expires.

Permanent Break

Reality Check

A pop-up reminder will appear every 30, 60, or 90 minutes to let you know how long you've been playing and your total transaction amount so far.

Regular Reminders
How to Activate the Tools

Log in to your account → Click the profile icon → Go to the "Responsible Gaming" menu → Select your preferred tools and set your limits. Changes take effect immediately.

How to Set a Deposit Limit

Setting a deposit limit is simple and takes just a few minutes. Once set, it applies to your account automatically.

1
Log in to your account

99bazaar's On the Login Page Enter your username and password to log in.

2
Go to the Profile Menu

Click the profile icon in the top right corner and open "Account Settings".

3
Go to the "Responsible Gaming" Section

From the left menu, select the "Responsible Gaming" option.

4
Select "Deposit Limit"

Choose a daily, weekly, or monthly period and enter your spending amount.

5
Confirm

Click the "Save" or "Confirm" button. A confirmation email will be sent to you.

Limit Type & Details

Limit Type Active Period Change Policy Cancel
Daily Deposit Instant 24-Hour Wait (to increase) After 24 hours
Weekly Deposit Instant 7-day waiting period (to increase) After 7 days
Monthly Deposit Instant 30-Day Wait (to increase) After 30 days
Session Timer Instant At any time At any time
Cooling-Off Instant Upon Expiry Upon Expiry
Self-Exclusion Instant Upon Expiry Upon Expiry

Reducing a limit takes effect immediately. A waiting period applies when increasing a limit.

Know the Signs of Gaming Addiction

If you notice these signs, it means gaming is having a negative impact on your life. It's important to take action quickly.

Personal Warning Signs

  • Tendency to spend beyond your set budget
  • Chasing Losses by Playing More
  • Feeling restless or irritable when not gaming
  • Lying about how much you play or how long you've been playing
  • Skipping sleep and meals to keep playing
  • Losing interest in other hobbies and activities

Social & Financial Warning Signs

  • Strained relationships with family and friends
  • Borrowing money or taking loans to fund gaming
  • Neglecting Work or Studies
  • Hiding your gaming activity from others
  • Losing your savings
  • Unable to cover household expenses

If you notice any of the signs above, take action now

Use 99bazaar's self-exclusion tool or contact us directly at [email protected]. Our team will assist you with full confidentiality. There's no shame in asking for help — it's the bravest thing you can do.

Check Your Gaming Habits

Answer the following questions honestly. This is just for you – 99bazaar does not store any of your responses.

1In the past 30 days, have you deposited more than your set budget?
No, Never Happened once A few times Often
2When you lose, do you feel the urge to keep playing to win it back?
No Sometimes Frequently Always
3Has gaming caused any problems with your family or work?
No, Never Happened occasionally Sometimes Often
4Do you feel restless, irritable, or unhappy when you're not gaming?
No Gradually Somewhat Quite a lot
5Have you ever lied to someone close to you about your gaming?
No, Never Once A few times Often

Why 99bazaar Believes in Responsible Gaming

Ensuring player protection and long-term enjoyment is an integral part of our business philosophy.

Player Protection First

Player protection is the top priority in every policy and product decision at 99bazaar. People come before profit.

Transparent Information

The RTP, House Edge, and statistics for every game are publicly available. No hidden information — everything is transparent.

Freedom to Stay in Control

Your gaming experience is in your hands. Setting limits, taking breaks, stopping entirely – every decision is yours to make.

Strict Age Verification

Account registration is prohibited for users under 18. Age verification is mandatory as part of the KYC process.

Trained Support Team

Our customer support team is specially trained in responsible gaming and is available 24/7 to assist you.

International Standards Compliant

99bazaar fully complies with the responsible gaming obligations of its international gaming license.

Tips for an Enjoyable Gaming Experience

Following these habits while playing at 99bazaar will help keep gaming enjoyable every time:

Set a Budget First
Before you play, decide how much you're willing to spend for the week or month — and stick to it, no matter what.
Keep It as Entertainment
Think of gaming like watching a film or playing a sport – it's entertainment. Treating it as a profitable investment will only lead to disappointment.
Take Regular Breaks
Take a 5–10 minute break every hour. Get up, have some water, and go for a short walk.
Never play under the influence of alcohol or drugs
Intoxication impairs your judgment and significantly increases the risk of overspending.
Share with your loved ones
There's nothing to hide about gaming. Talk openly with the people close to you.

If a family member is struggling

Worried about a family member's gaming behavior? This is a health issue, not a moral failing. With the right support, recovery is possible.

Advice for Families

  • Speak calmly, without anger or blame
  • Try to Understand the Extent of the Problem
  • Encourage them to seek help from a professional counsellor
  • Consider Restricting Financial Access
  • Seek Mental Health Support for Yourself Too
  • Be patient – recovery takes time

Contact Us for Support

99bazaar Support: [email protected]
Live Chat: 24/7 Live Support
Emergency Stop: Self-Exclusion via Account Settings

Frequently Asked Questions

Answers to important questions about Responsible Gaming and using 99bazaar.

The KYC or identity verification process at 99bazaar is straightforward and typically completed in just two steps:

Proof of Identity (any one of the following): A clear photo of your Bangladesh National ID (NID), passport, or driving license. Both sides may be required.

Proof of address (any one of the following): A recent bank statement (within 3 months), a utility bill (electricity, gas, or water), or your National ID if the address matches your current one.

In some cases, a selfie holding your ID may also be required. Upload all documents in JPEG or PDF format. Verification is typically completed within 1–2 business days, and a confirmation email will be sent. Withdrawals will not be possible until KYC is complete.

Cricket betting on 99bazaar is easy and enjoyable. To get started:

Step 1: Log in and go to the "Sports" or Cricket section from the top menu. There you'll find a list of ongoing and upcoming cricket matches.

Step 2: Click on your preferred match to explore the available betting markets – Match Winner, Total Runs, Top Batsman, Next Wicket, and more.

Step 3: Click on your preferred market to add it to the bet slip, then enter your stake amount. The odds and potential winnings will update instantly.

Step 4: Click "Place Bet" or "Confirm Bet". If your bet wins, winnings will be credited to your wallet immediately after the match result. Please note that odds change rapidly in live betting.

Play Responsibly, Play Happily

Register at 99bazaar and play responsibly using our full suite of free Responsible Gaming tools.

Free Registration Self-Exclusion Available 24/7 Bangla Support
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